Hotel Barcelo Bavaro Palace

• Welcome drink.
• Breakfast, lunch and dinner at any of 9 restaurants on the complex. There are 5 additional restaurants for dinning at an additional cost.
• Snacks in the bars around the swimming pools of the 4-star hotels.
• Local drinks (soft drinks, house wine, beer, liquor, mixed drinks and hot beverages) in the 11 bars on the complex, and complimentary mini bar in the hotel bedrooms.
• Complimentary use of the safe deposit box in the bedroom.
• Complimentary sun loungers and beach towels by the pools and on the beach.
• Daily and nightly activities program for adults and children (2 shows every evening, one on the beach and another in the complex gardens).
• Free entrance to the Tropicalísimo Show, including drinks (every night except Sunday).
• Free entrance to the 3 nighclubs on the complex, including drinks.
• Religious services on Saturdays and Sundays.
• Free transportation around the 5 hotels in the complex by the Bávaro Express (mini train).
• Taxes and gratuities.
  
  Sports & Activities:
  
  
• Ping-pong
• tennis courts (day and night)
• Football-soccer (official pitch, 60 x 100 meters)
• Baseball
• Volleyball / Basketball
• Aerobics
• Snorkeling equipment
• Kayaks (canoes)
• Pedal boats on the lake or ocean
• Windsurfing (standard boards)
• Sailing on Sunfish or Aquafinn sailboats
• Water polo
• Card games
• Badminton
• Darts
• Pétanque
• Fitness Center
• Mini-golf (18 holes)
• 50% discount on green fees at the 18-hole golf course.

Once the reservation has been paid for, the following cancellation policy applies:

- Reservations cancelled eight (8) days or more before the intended arrival date will be refunded the total amount minus an administration fee equivalent to 3% of the paid amount, with a minimum of USD 20 (or equivalent in the currency in which the reservation was made).

- Reservations cancelled less than seven (7) days of the expected check-in date will be refunded the total amount paid less the cost of the two (2) nights per week or fraction reserved.

- If a guest does not arrive at the hotel on the date of the expected check-in, a refund will be granted of the total amount paid for the reservation less the cost of the two (2) nights per week or fraction reserved as a no show charge. Refunds must be requested in writing within 60 days of the date of the intended stay at the hotel. Once this period has passed, no refunds will be made.

Refunds will not be made to credit cards other than the one used for the booking. Refunds may also be processed via wire transfer, in which case any bank charges or fees will be deducted from the refundable amount. We aim to process refunds within 72 hours of receiving the refund request and required information.

Hotels will provide accommodation to the person under whose name the reservation was made (“lead passenger”) and to the accompanying persons according to the exact number of adults and children booked into each room. The lead passenger must be present at the time of check-in.

Bed type and smoking preferences are not guaranteed. Reservations are guaranteed for late arrivals.
Accommodation is usually available from 16:00 hrs on the day of arrival and must be vacated by 11:00 hrs on the day of departure. The number of guests in each room is limited to the number of beds provided by the hotel. In the event that the number of persons arriving to the hotel does not correspond to the number indicated during the reservation process, or in the event that children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel.